Hello and welcome. We have created this personal website to give you an insight into our services and care. You may be feeling overwhelmed right now; in which case please feel you can call us (on 01233 421852) for a chat at any time to help you through, or please take some time to read our reviews, about our company ethos, who we are and also about our keenness for transparency and fairness with our pricing. We do not compromise on the highest levels of care, however, we do remain flexible on our services to suit all needs at all times. We are Hadaway & Denton Independent Funeral Directors in Ashford in Kent (serving Ashford and beyond) and we are here to serve you at your time of need and to support our community. On our home page, you can read about our independence and our goals and also navigate to our typical funeral costs by selecting one of our pathways below dependent on your wishes. In our blog section you will also find further information on Funeral Directors here in Ashford.
By law, all funeral directors have to display a ‘standardised price list’ as per the CMA template, which overviews a number of standard costs including a simple attended service and an unattended funeral service. Ours can be found here: Hadaway & Denton – Standardised Price list.
Hadaway & Denton Funeral Directors, based in Ashford in Kent
Welcome to Hadaway & Denton – Independent Funeral Directors
Hadaway & Denton are independent funeral directors based in Ashford, Kent and are proud to offer dignified care of the deceased, consistently striving to go the extra mile to satisfy our customers throughout the funeral arranging process.
Our pricing structure is easy to understand, as well as being clear and transparent and continuing to offer diversity and creativity to preserve the personal nature of the business. Simply, our main goal is to provide a personal, reliable and affordable independent funeral service at a level of excellence.
Hadaway & Denton is a family run funeral directors; you will be greeted by either Joanna Denton or Carl Hadaway who are a partnership who came together, from varied experiences, to form a strong team that is built to serve our community.
Carl’s father, Barry Hadaway, is a funeral operative and serving the industry as well as Carl’s mother, Catherine Hadaway, assisting with administration in our office. You can read more about Carl and Joanna on the ‘Meet The Team’ tab or by clicking on the ‘Good Funeral Guide’ logo below for our review. Let us also not forget our little dolly, Rosie; the miniature dachshund who brings joy and an enormous amount of cuddles to our lives!
Ultimately, we strive to help our community, creating a culture of understanding, empathy and deep care to each and every customer.
We Hold Your Hand
Through A Difficult Time
Why choose us?
Friendly
Friendly
We are a warm-hearted and caring team and here for you every step of the way
Caring
Caring
We are compassionate, sympathetic and attentive to your needs
Professional
Professional
We aspire to uphold the highest standards in everything we do
Experienced
Professional
Between us we have a broad range of skills earnt in a wide range of professional careers and also extensive and current experience in the funeral industry
Local
Local
We live in Ashford and care for our local community and beyond
Customer Focused
Customer Focused
We listen intently and want to provide the care each and every client deserves
Find us
Testimonials
Herk Legend
20:37 31 Oct 21
Carl and Jo were absolutely *first class* from the moment we first spoke to them. They showed so much care and... compassion throughout, were always available and able to meet all our our requirements; including their willingness to understand our religious needs. We cannot thank Carl and Jo enough for everything they have done for our family during such difficult circumstances. We would *highly recommend* Hadaway & Denton in Ashford and the surrounding areas, 5 stars is not enough! Gemma and the Dundo familyread more
Kayleigh Mabb
14:59 29 Oct 21
Found hadaway&dentons extremely helpful precise and kind. Was a very straight forward experience made the whole funeral... perfect to our needs can’t fault them on their respecting and handling of our family, the day was made very special by them. 10/10 would recommend.read more
PLUMB HOME
14:12 07 Oct 21
Thank you so much Jo and Carl for your kindness, understanding and compassion in dealing with my mother's funeral. ... Even the smallest things you dealt with without question and with patience. Her funeral service was exactly as she had wanted when planning it with Jo earlier in the year. She had a wonderful send off and all thanks to the service provided by Jo and Carl. You both were also extremely kind when dealing with dad's funeral 10 months ago. Once again my most sincere thanks. Teresa Plumbread more
Peter Richardson
22:55 21 Sep 21
Hadaway and Denton made a very distressing time that bit easier for us. We have never organised a funeral before and... they supported us all the way through with compassion, kindness and warmth.I am very pleased we chose Hadaway and Denton to help us say goodbye to Dad - they were absolutely faultless and lovely people too.Thank you to Carl and the team for everything you have done for us. All the best from the family of Clive Richardsonread more
Molly Cook
13:24 16 Aug 21
My family really appreciated the sympathetic way Jo and Carl helped us arrange my husband's funeral. From the first... meeting nothing was ever too much trouble for either of them to ensure everything was as we wanted. The support we received was excellent and we would certainly recommend this very caring business to anyone.read more
Paul Harris
18:37 01 Aug 21
Thanks so much Carl & Jo for looking after my Nan; the love and care you gave her and all the support you gave me from... the start to her last journey was incredible. I will always be so grateful thanks Paulread more
Derek Wheeler
15:56 21 Jul 21
Thank you so much Carl and Jo for looking after my dad for us.I would use their service again and i highly recommend... themread more
Lesley Cross
18:06 08 Jul 21
We would highly recommend Hadaway and Denton. Carl and Jo were very professional and so kind following the sudden death... of our son.We also would like to thank Jennie who helped and arranged a lovely service, we could not have done that without her and will always be gratefulread more
Rob S
18:49 26 Jun 21
I would not hesitate to recommend Hadaway and Denton. Every aspect of my late fathers funeral was dealt with... thoughtfully and compassionately. Their pricing is very fair, and we were able to tailor the whole process just as we wanted with no unwanted extras charged for. The best thing was that being a small independent firm, you always get to deal directly with Carl or Jo, and Carl sees the whole process through and directs on the day. We certainly felt that dad was in safe hands.read more
Alice Vaughan
09:41 08 Jun 21
From the moment we spoke with Jo and Carl, we knew that we had made the right decision in choosing this independent... provider to direct the funeral process for my Mum. Each small detail of the planning was managed with extreme care, professionalism and efficiency, and a personal touch which made us feel comforted and reassured at every step. We are so grateful to Hadaway and Denton for making such a difficult time just a bit easier on us all - I'd have no hesitation in wholeheartedly recommending them to anyone. Thank you Jo and Carl - we so appreciate all that you've done for our family at this difficult time.read more
Gemma long
10:49 03 Apr 21
I am writing this on behalf of our family. Carl and Jo made what was a horrendous time in our life on the death of my... father hassle free. From start to finish their professionalism and compassion was outstanding. The pressure was taken off us and everything ran very smoothly. We as a family would have no hesitation in recommending their services.read more
Emma Cumberbatch
21:13 24 Mar 21
Absolutely the right choice to opt for this smaller, independent funeral director. Both Carl & Jo provided a... professional, sensitive and prompt service. Their attention to detail & care in every aspect from visiting our family member, making sure we were happy with how she looked, to the day of the funeral was hugely appreciated and needed. The communication was appropriate and timely. I would not hesitate to recommend them or use their services again.read more
Linda Twiss
15:55 22 Feb 21
Jo and Carl were very caring, professional and could not have been more helpful when we lost our dear Mum, Joan.Jo... talked and guided me through the process for which I will be eternally grateful. When I received the lovely flower seeds today for me to plant and remember my Mum, I cried.....Thank you Jo and Carl for ensuring that every detail of looking after our Mum was discussed, considered, and every option explored to ensure that we had the ceremony that our Mum would have wanted for herself.Thank you both, you are an amazing team.read more
Anna Lloyd-cowden
20:13 03 Feb 21
I would like to say a huge thank you to Jo and Carl who guided us through a very sad and difficult time, when we lost... my mother just before Christmas. Having never had to deal with a death before, they helped make the process so much easier and explained everything so patiently. I would have no hesitation in recommending Hadaway & Denton and wish them all the very best for the future.read more
Sanjay Ghale
13:59 25 Jan 21
Joe and his team were professional and were of tremendous help during my father-in-law’s funeral. Joe provided... exceptional services, having been able to broadcast a live video coverage of the funeral to family and friends back home in Nepal. Thank you for all the help and I would highly recommend Hadaway and Denton.read more
Robert Denton
11:12 23 Jan 21
Carl and Jo were extremely kind, sympathetic and reassuring during a difficult time for our family. Our dad recently... passed away, leaving the family in shock but Carl and Jo took us through each step of the way with patience and understanding. The service was considerate of dad in mind, retrospective yet uplifting, and one that dad himself would have appreciated. Our full thanks to Carl and Jo for their excellence and they would receive our full recommendation to anyoneread more
leonard gibson
19:08 22 Jan 21
Had to deal with a sudden death in my family and felt totally on my own as family were too grief stricken. Chose... Hadaway and Denton as our funeral directors as wanted a local service that would be more personable. It was the best choice I could have made. Jo was there every step of the way guiding me through the process. I felt she metaphorically held my hand. The service was second to none.A huge thank you, you made it all bearable and although the funeral was difficult, the family thought it was the most loveliest service they had been to. Our mind and our hearts were calmed.read more
Samantha Shaw
22:25 02 Jan 21
Carl and Jo are the kindest people you can hope to be working with at such a difficult time. They did so much for us... and really helped alleviate the stress of organizing the funeral. They really put themselves out for us. The funeral itself was so perfect and properly befitting. We felt we were in really safe hands. Everyone commented how well the event went. They are exactly what you need when you are only just about keeping it together.read more
Jane Sunner
09:20 16 Nov 20
We would highly recommend Hadaway & Denton. Carl and Jo went out of their way to ensure we gave our Mum the best... possible send off under the difficult restrictions of Covid. They were always available to speak to, they were helpful, respectful and friendly.read more
Lakpa Sherpa
14:15 06 Nov 20
Being a Nepalese citizen & from a different culture we had lots of different requirements for our funeral but without... any problem and hesitation Carl managed to meet each and every one of our requirements and needs.We were fully satisfied by the service provided by Hadaway & Denton and will always recommend them to my friends and families.Also, Hadaway & Denton provided horses for my dad's funeral at a very reasonable price and this made the funeral service an extra special for our family.Thank you Hadaway & Denton, Carl and other staff involved on the day to give a great send off to my grandmum and dad.read more
Yvonne Dixon
07:09 30 Oct 20
Jo and Carl are a totally professional and dedicated couple. Nothing is too much trouble. Highly recommend using them... to plan the perfect funeral for your loved ones. Thank you so much for everything.read more
Marion Peckham
15:48 21 Oct 20
Warm, friendly, professional and sincere, both Karl and Jo were genuinely interested in ensuring that the difficult... task of saying goodbye to the love of my life Bill, was as stress free as possible. They took care of every detail and kept me informed of all the different options available to me. I am completely indebted to them for providing the most wonderful send off for my beloved.read more
Paul Johnson
23:08 07 Sep 20
Carl and Jo were professional, kind, sincere and respectful. They helped us through each stage of the funeral process... and went to great effort to make our dad as smart and dignified as we remembered him to be. Thank you.read more
Pauline Cocksedge
11:20 09 Aug 20
Thank you so much to Carl and Jo for your kindness and professionalism in dealing with the funeral on 07 Aug... 2020 of our Son Stefan age 33 years.It made a difficult day much easier for us to cope with his loss. We did not want a black dress code except for the pall beares .Carl even managed a bright coloured tie and a parachute inscription on the coffin plate as our son was an elite sky diver part of the British team. Would highley reccomend this service especially the attention to detail . Jeff and Pauline Cocksedgeread more
Jaymes Annington
08:01 03 Jul 20
Huge thank you to Carl and Jo for their professional, efficient and caring service following the passing of my father.... Despite the challenges we face at the moment I couldn’t have been happier with the service and attention they dedicated to ensure we could give my father a suitable send off. Highly recommend this independent service for the personable approach. It was greatly appreciated.read more
Winston Cuthbert
15:04 18 Jun 20
Hadaway & Denton dealt with everything from start to finish with the utmost compassion, care and professionalism.... Whenever I needed guidance and support, Carl and Jo were always available. Carl in particular made a difficult experience easy to manage; his grace and understanding were of great comfort to me and my family. I totally recommend Hadaway & Denton as exemplary funeral directors.read more
Peter Honour
10:56 23 May 20
Carl. Is. Such. A. Fantastic. Person. He. Does. A. Fantastic. Job. I. Would. Tell. Everyone. To. Use.... His. Service. Ten. Out. Of. Ten. No problem.read more
Camille Desilva
03:05 22 May 20
Exceptional company! Carl was truly caring and supportive when my dad passed. With the current situation in the world,... we were able to attend a virtual service from all over the globe . From the moment he took charge it was so much more easier for us. He is a true professional in every aspect of his job. My dad's service was everything that we expected. Thank you Carl and associates for providing such a beautiful celebration of life for my father. Camille Desilvaread more
Donella Khan
20:54 20 May 20
Carl, you are genuinely a very caring and compassionate person. You’ve made the handling of my dad’s funeral service... very special, going above and beyond to keep it personal, and flawless. Thank you for working with my sisters and I from around the globe to fulfill every minute detail under these very difficult circumstances. You have worked so diligently and meticulously to ensure a smooth and easy transition from the viewing, to the webcasting tribute and all the other personal details. Thank you for bringing peace and solace to my family and I at this most difficult time of grief. Your company has provided impeccable service and I would most definitely recommend Hadaway & Denton Funeral Directors in the future.read more
Kathryn McGrath
10:45 02 Feb 20
Thank you Carl for your exceptional services and being so caring and professional when our family needed it most. We... cannot express our gratitude enough for how you all helped us through the darkest of times. Our thanks goto all of you . Patrick and Kathryn McGrathread more
Alan Poole
11:52 09 Jan 20
Excellent practical and sympathetic service. Even those of us who have needed such services before still need a bit of... hand holding and guidance. This was readily forthcoming. Efficient too and that's important. On these occasions we all need somebody who knows what's needed and gets on with it. Highly recommended.read more
Lakshmi Lal
13:58 07 Jan 20
My father unexpectedly passed away on the 12th of December 2019. Me and my family were really lost on which funeral... directors to choose as we required someone who would tailor their services to meet the requirements of our religion (Hinduism). Luckily, we came across Hadaway and Denton from a booklet that we received from the hospital. When I initially spoke to Carl (Director), he was so helpful and explained all the processes clearly to me. He totally put my mind at ease and was able to accommodate all our requirements in a very short timescale. Carl also liaised with the Crematorium on our behalf and handled everything for us. H&D enabled me and my family to grieve properly, without having to worry about the funeral arrangements. He kept me abreast of all the updates and had excellent communicational skills. We were therefore able to conduct the funeral 12 days after his passing and although it occurred on Christmas Eve, Carl and his colleagues were extremely professional, punctual and helpful throughout the day! We were able to give my father a beautiful send off and there's no doubt that Carl and his colleagues were a big reason behind it.Furthermore, due to our religious beliefs, we were unable to keep the ashes at home. Carl stepped in and agreed to store the ashes for us until we had made further arrangements. Lastly, I also noted that H&D provides a great value for money as they were considerably cheaper (with exceptional standards and professionalism), in comparison to other funeral directors that we initially liaised with. I would a 100% recommend H&D. 🙂 Lakshmi Lalread more
Claire Crook
13:08 06 Dec 19
Dear Carl, I can only add my thanks to all those of your other reviewers. We cannot recommend Hadaway and Denton ... strongly enough for going the extra mile on everything for us. Nothing was too much trouble and Carl, you were always a very comforting and professional presence for me in my hour of need after suddenly losing my dear husband, Chris. You celebrated that last hour of his life on this earth, for all his family and friends, with dignity, care, love and understanding. I owe you a lot. Thank you so much from Claire and John Crook.read more
Kim Foster
18:35 13 Nov 19
Would highly recommend hadaway & Denton Carl is a smashing bloke I couldn't fault him or his services very friendly... very supportive and helpful in every way possible... we had the most beautiful services and we was shocked on the price was expecting it to be lot more cheapest in town but by far the best chapel of rest was peaceful and was able to see my loved one as many times as I could the embalming was spot on honestly looked peacefully sleeping his support was amazing any questions I needed answering he was only a call away very quick on finding answers he didn't know and informed me straight away the send off was brilliant couldn't of gone any better if I wished it to even after the funeral hes been supportive would highly highly recommendread more